![]() ![]() The affinity diagram is a relatively simple tool to enable these customer needs to. And by conducting the affinity exercise as a team activity, everyone can contribute, which brings out the best ideas and leads to better results.Īn affinity exercise can be broken down into three basic steps: collecting, grouping and labeling. Each of these statements can be interpreted to identify the underlying need. You will also be able to identify the characteristics that distinguish each category. Developed by Jiro Kawakita in 1960, this tool is also called the KJ Method and it works by taking series of facts, data and ideas under a particular theme and organizing them into. Affinity exercises can have different inputs depending on the overall objectiveīy creating an affinity diagram, you will be able to organize ideas and information and see how they are connected. An affinity diagram is a tool used in project management to organize a large amount of ideas and data which are often results after brainstorming. Feedback from customers is valuable information and needs to be organized in an appropriate manner to be useful. It can also be used to organize the voice of the customer to find useful messages in customer statements. The goal is to create a limited number of classified groups.Īn affinity diagram is commonly used during idea-generation and brainstorming sessions. It is also used during process improvement and problem-solving sessions when the problem is subjective and held in the minds of different people. It allows to classify a large number of thoughts for further review and analysis. WebAn affinity diagram (sometimes known as an affinity map or affinity chart) is a visual tool that helps you organize information from a brainstorming fan. It is often used to capture and group the output of brainstorming and problem-solving meetings in order to provide better understanding of the topic discussed. Variants include Theming Technique and Classification Analysis.Īn affinity diagram is a grouping method for classifying items together into meaningful categories. Also known as Affinity Mapping, Affinity Grouping, and KJ Analysis.
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